Download and Log-in Problems

Anything to do with logging in, and downloading our packs and audio is contained here.

I didn't receive my registration email or login information
Our system emails are sent to the address you used to register with our system. Firstly, please make sure you check the right email address. Sometimes custo...
Tue, 15 Apr, 2014 at 9:15 AM
Connection problems, slow downloads or corrupt files
We host our files on Amazon S3, the same server infrastructure that Amazon.com uses for its global network of websites. For this reason, although Amazon c...
Sat, 19 Apr, 2014 at 6:57 AM
I have used up all my downloads - my downloads have expired
Our secure download system records all the file downloads made under each user account, along with the IP addresses from where the download was made. ...
Thu, 26 Sep, 2013 at 5:30 PM
I can't remember my login details - Username & Password
If you can't remember your login details, there are two ways to find them. 1. Go to your email account and do a search of your emails for Zapp En...
Tue, 15 Apr, 2014 at 9:18 AM