Zapp! English Support

We sometimes get asked "Why don't you put everything up for free on the website?"  There are many reasons why, and even though we do charge...

All our packs contain eBooks in Adobe PDF format and audio files in the universal MP3 format.    Almost all computers and smartphones can now open and r...

Up to now we have focussed more on Intermediate to Advanced products, as these are more suited to using real English conversations. We have however designed...

Most of the audio we produce we give away for free in iTunes (or through our email lists), but we charge something for the eBooks (containing transcriptions...

First you need to select the product from our shop page, and click "Add to basket" on the individual product information page. Following this you ...

Unfortunately, with literally thousands of different mobile devices available, we cannot possibly provide technical support for individual devices. Please r...

All our products are digital, and for that reason unfortunately we cannot send a physical product to you in the post. Focusing on digital downloads allows u...

We always love to hear your suggestions for products you’d like us to make in the future. If you have a suggestion or idea, please contact us and let us know!

Sometimes people decide after a while that they would like to change from the monthly installment plan and download everything right away. If you woul...